AI Today Bonus Episode: Interview with Courtney Winship

BONUS EPISODE_ Interview with Courtney Winship, USCIS

Government agencies are increasingly looking to use AI powered chatbots to help users and citizens more quickly get to the information they seek and increase the overall user experience. In this BONUS episode, we interview Courtney A. Winship, Chief of the Digital Services Division in the Office of Citizenship and Applicant Information Services at U.S. Citizenship and Immigration Services about insights she has learned implementing an AI powered chatbot.

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