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AI has continued at its unrelenting pace of adoption, investment and growth in both the private and public sectors. In this podcast hosts Kathleen Walch and Ron Schmelzer share their predictions for where AI will make waves in 2020 including the growth of model-as-a-service, Machine learning ops (MLOps) systems, the continued focus on responsible and ethical AI as well as increased awareness around data usage. They also discuss their predictions for where the RPA market market is headed, and the increased use of voice search and the implications of that.